New scam from people pretending to be from B.T. etc

Today 30th August 2016, I was called out by a regular customer, they had taken a call over the bank holiday weekend from a guy saying he was from B.T. (British Telecom) and needed to fix issues on their computer as it was running slow. Unfortunately, my customer agreed and they got access to her PC using 2 programs, one is TeamViewer and the other is called Show My PC (both allow 3rd parties full ... Read More »