Useful Information

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The page is NOT monitored 24/7 so replies may not be instant but other people may help you if we are unavailable.

Here we will add user guides and documents to help you configure your PC’s and software.

Documentation on setting up your Email Accounts:

Standard Mailbox Setup Guide
Advanced Mailbox Setup Guide
MS Exchange Mailbox Setup Guide
MS Exchange 2019 Setup Guide

Here are a few tips to help protect yourself:

Always have DECENT Anti Virus and Internet Security on your Computers – it is imperative that it is up to date.

Always keep your applications and operating system up to date. This includes:
Windows, Internet Explorer, Firefox, Java, Adobe Reader – Any ONLINE App, really should be kept up to date to ensure you have ALL the latest bug fixes and mainly the latest security fixes.

If you use torrent/warez sites you need to check all URL’s with a good program, this stops you browsing pages that are using code to inject malware/viruses onto your computer.

If you get a call from someone claiming to be your bank, or the police, ask for a number you can call them back on then validate the number by searching online or calling the USUAL number you have and asking if this number is legit, it might take 5 minutes but could save you a lot of money and hassle.

If you get a suspicious email from PayPal or Ebay, you can forward the email to or – they will tell you if the email is legit or a scamming email – best to be safe than sorry.
All emails have hidden URL’s (website links) if you look at these by hovering over them with your mouse you can see the site they will take you too, this should always contain the address of the sender.

Another Virus Scam
Another Virus Scam
Please feel free to share with your family and friends using the links below.

If you have problems with local network on PC’s and laptops, IPCONFIG can help with MOST of these issues IF they are caused by software. If you switch routers etc. then this is an essential piece of kit. Open Windows Command Line Interface in ADMIN Mode and copy and paste these commands.ipconfig /release
ipconfig /flushdns
ipconfig /renew
As an extra
ipconfig /registerdns
Here is an explanation of each command:

Change from IDE to AHCI without reinstalling Windows

AHCI supports Native Command Queuing. NCQ allows the drive itself to determine the optimal order in which to retrieve outstanding requests. This may, as here, allow the drive to fulfil all requests in fewer rotations and thus less time. Source Wikipedia.

Do not attempt this if you do not know what you’re doing!
Mobile PC Rescue are in no way responsible for loss of data and this information is merely presented as a guide.

You start with step 1 while you are still in Windows in IDE mode.

  1. Run the Registry Editor (regedit.exe)
  2. Navigate to Registry Key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Msahci
  3. Set the “Start” value to 0 (zero)
  4. Navigate to Registry Key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Pciide
  5. Set the “Start” value to 0 (zero)
  6. Shut down
  7. Start up again, but before Windows boots go into the BIOS configuration screens and change the disk mode to “AHCI”. Save the new BIOS configuration and restart so that Windows boots.

When Windows starts, it will detect the change, load new disk drivers, and do one more reboot to start up with them.
If your system will not boot simply change back to IDE in the BIOS.

Mobile PC Rescue only sell Kaspersky Security products.
Please contact us for pricing and information.

How to Enable/Disable NetBios

How to Enable/Disable NetBios using the Command Prompt
First use this command to find out which card number you need to edit:

wmic nicconfig get caption,index,TcpipNetbiosOptions

make a mental note of your LAN card ID (in the pic mine is 12)

You can copy and paste the commands from this page to your Command Prompt 🙂 

So now use this command:

wmic nicconfig where index=12 call SetTcpipNetbios 2
The number at the end is what you are trying to do, here are your options:
(change the number 12 to your card’s ID)

SetTcpopNetbios option:
0 – Use NetBIOS setting from the DHCP server
1 – Enable NetBIOS over TCP/IP
2 – Disable NetBIOS over TCP/IP

That’s it – Now reboot 🙂 

To edit the Windows Firewall (sometimes this is ON when you think it’s OFF)
just run this command:


Phantom Driver Letters In Win 10

Phantom Drive Letters (Seem to be a big issue in Windows 10 1803)
Open command prompt as administrator and type these commands:

list volume (here is now seen which volume has letters assigned)
select volume x (x is a volume number when you want remove)
remove letter=x (x is a selected volume letters)

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