Fixes & Solutions / PC Software

Scan.pst is the file used in Microsoft Office to help fix a myriad of errors on your PST files, but typical of Microsoft they don’t store it in a normal location, and with every version of Office it moves around – bloody crazy if you ask me :/

So to help you all, here is a list of KNOWN file locations 🙂

Outlook 2013
32-bit Windows
C:\Program Files\Microsoft Office\Office15
64-bit Windows
C:\Program Files (x86)\Microsoft Office\Office15
64-bit Outlook
C:\Program Files\Microsoft Office\Office15
Click-to-Run
C:\Program Files\Microsoft Office 15\root\office15

Outlook 2010
32-bit Windows
C:\Program Files\Microsoft Office\Office14
64-bit Windows
C:\Program Files (x86)\Microsoft Office\Office14
64-bit Outlook
C:\Program Files\Microsoft Office\Office14

Outlook 2007
32-bit Windows
C:\Program Files\Microsoft Office\Office12
64-bit Windows
C:\Program Files (x86)\Microsoft Office\Office12

Outlook 2003
32-bit Windows
C:\Program Files\Common Files\System\MSMAPI\<locale ID>
64-bit Windows
C:\Program Files (x86)\Common Files\System\MSMAPI\<locale ID>

Outlook 2002/XP
C:\Program Files\Common Files\System\MAPI\<locale ID>\scanpst.exe

Outlook 2000
C:\Program Files\Common Files\System\MAPI\<locale ID>\NT\scanpst.exe

Outlook 97 / Outlook 98
C:\Program Files\Common Files\Windows Messaging\scanpst.exe

Please say thanks if you find this useful 🙂

Steve P


I started on computers back in the days of the Sinclair ZX81 and Spectrum, back when people were coming to terms with how great their new digital watch was. Even though I worked in DIY Shops, Fancy Goods, the building trade, DJ’ing etc, my main interest and passion was always in coding, graphics and games. I decided to take the plunge into computer shops in the mid 90’s and in 2003 set up my own computer business.
I have a simple work ethic which is I prefer to make a little money often, rather than charging a fortune and losing customers. This has proven to work for me and my customers. In all the years I have traded I have never advertised and yet each week, I get new customers through recommendations – there is no higher praise :)

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