Fixes & Solutions / PC Software

Why does dllhost.exe Com surrogate consumes memory until crash (KB2670838)

Why does dllhost.exe  Com surrogate consumes memory until crash.

It happens when I highlight or view a folder containing video files, Even if I close the folder or select a different folder the memory keeps getting consumed.

It seems to happen mostly with 3D Video files but it has done the same with 2D files.

So it seems to be a problem with the windows thumb nail system dealing with these files.

By the way trying to delete or move the file or folder while the Com Surrogate is consuming memory Delete can not complete the task.

What I have been doing is finding offending file selecting Delete, then go to task manager stopping Com Surrogate, then the file will delete.

 

Fix

“MS are aware of problems with certain chipset/ combinations and the KB2670838 updatedllhost-crash

Steve P


I started on computers back in the days of the Sinclair ZX81 and Spectrum, back when people were coming to terms with how great their new digital watch was. Even though I worked in DIY Shops, Fancy Goods, the building trade, DJ’ing etc, my main interest and passion was always in coding, graphics and games. I decided to take the plunge into computer shops in the mid 90’s and in 2003 set up my own computer business.
I have a simple work ethic which is I prefer to make a little money often, rather than charging a fortune and losing customers. This has proven to work for me and my customers. In all the years I have traded I have never advertised and yet each week, I get new customers through recommendations – there is no higher praise :)

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